Privacy Policy
Last updated: June 1, 2026
1. Introduction
TriSage is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services. Please read this policy carefully. By using our Services, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, shipping address, payment information, health information, and any other information you choose to provide. We also automatically collect certain information when you use our Services, such as your IP address, browser type, device identifiers, and usage data.
3. How We Use Your Information
We use your information to provide and improve our Services, process your orders, communicate with you, comply with legal obligations, and personalize your experience. Health information is used solely for providing telehealth services and is shared only with your licensed healthcare providers as necessary for your care.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. Our platform is HIPAA-compliant, and we maintain strict confidentiality standards for all health information.
5. Sharing Your Information
We do not sell your personal information. We may share your information with service providers who assist us in operating our Services, healthcare providers involved in your care, and when required by law. All third parties are bound by confidentiality obligations and may only use your information for the specified purposes.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to object to processing and the right to data portability. Contact us to exercise these rights.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, though disabling cookies may affect functionality.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Health information is retained in accordance with applicable medical records laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page. Your continued use of our Services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@trisage.com.