Accessibility Statement

Our Commitment

TriSage is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We believe that health and wellness services should be accessible to all individuals, regardless of ability.

Accessibility Standards

Our website and services are designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.

Measures We Take

We take the following measures to ensure accessibility of our Services:

• Include accessibility as part of our mission statement and internal policies
• Integrate accessibility into our procurement practices
• Provide continual accessibility training for our staff
• Assign clear accessibility targets and responsibilities
• Employ formal accessibility quality assurance methods
• Ensure all images have descriptive alternative text
• Maintain sufficient color contrast ratios for readability
• Support keyboard navigation throughout the platform
• Structure content with proper semantic HTML headings

Compatibility

Our Services are designed to be compatible with the following assistive technologies:

• Screen readers (including NVDA, JAWS, and VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Browser zoom and text resizing

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. If you discover an issue or have difficulty accessing any part of our Services, please contact us. We will make every reasonable effort to provide the information you need through an alternative method.

Feedback and Contact

We welcome your feedback on the accessibility of TriSage. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: accessibility@trisage.com

We aim to respond to accessibility feedback within 3 business days.

Assessment

TriSage assesses accessibility through self-evaluation and third-party audits. We regularly review our platform to identify and address accessibility issues.

Enforcement Procedure

TriSage is committed to ensuring our Services are accessible. If you are unsatisfied with our response to an accessibility concern, you may escalate the matter by contacting our support team directly.